Your One Stop for Real Drop Shipping Wholesale Resources
Frequently Asked Questions

General Membership Questions

What makes your service different from other drop shipping services?

What do I get with my purchase?

Do you offer a money back guarantee?

How do I know this is legit?

Is there a phone number where I can contact someone?

I live in a country outside of the U.S., can I still join?

 


Drop Shipping & Wholesale Questions

What is drop shipping?

Does your directory contain international wholesalers?

Do the wholesale drop shippers sell name brand products?

Are there minimum orders?  

Do I have to buy and pay for the items up front?  

Will the drop shipper use my name or company name as the return address on the package?

How are returns handled or if a product is damaged in shipment?

I'm new to all this and drop shipping, can you help me all the way through so I understand everything?   

Can I get an overview of how the selling process works?

 


Technical Questions

How soon can I access to the members area?

I just paid, how come I did not receive the secret link?

What forms of payment do you accept?

 


Platinum Turnkey Website Questions

What is the benefit of choosing the Platinum Membership

Are there any hosting or monthly fees for the website?

How can you afford to give away a free domain name and hosting?

Do I get to pick my own domain name?

If I already have a domain name, can I use that?

Can I add my own products from other drop shippers to the website?

Do I need a merchant account for the website?

How and when do I get paid from sales on my website?

Can I customize the site by adding my own logo, changing info on the front page, etc.?

How many drop shippers and products are setup on the website?

How long does it take to setup the website?

Do you provide marketing and advertising help to promote my website?

Can I see more of your members sites?

 


General Membership Questions

What makes your service different from other drop shipping services?

Many sites sell outdated wholesale lists of products that are far over priced, or the actual companies do not exist anymore. Never buy an eBook of wholesale information as this can be outdated in a month. We provide an updated online directory of drop shippers so that you can always be assured you will have quality information that will be updated.

We also provide a lifetime membership to our website as other services may charge monthly fees up to $50 per month! We do not have any monthly or hidden fees. Once you sign up, you are a member to our site for life.

Also, we also provide a complete turnkey website solution so you don't have to worry about trying to build one from scratch on your own.  We have found that our members that use our website profit very well if they follow our simple marketing techniques.  Furthermore, our customer support is top notch and we believe in helping our members in every way possible.  See our testimonials, as they speak for themselves.

What do I get with my purchase?

You will receive instant access with a lifetime membership to our members area containing hundreds of wholesale drop shippers and suppliers along with our entire library of eBooks and free online resources that will help you succeed in your business.  There are NO hidden fees or monthly costs.  You can also choose which package is right for you.  We offer a wide variety of bonuses and other helpful tools with each package. 

Do you offer a money back guarantee?

Yes, we do offer a 60 day money back guarantee.

If you are a platinum member and we have built your website, we ask that you be considerate of the time took to set up your site and support it.

How do I know this is legit?

You can be assured that we are a reputable and honest company as we have all our contact information publicly listed on our site.  Furthermore our website has gone through rigorous verification processes and security measures to validate and secure our site to protect our visitors and members.  Each respectable seal is listed below and you can click on each to validate our authenticity.

Paypal Verified

Is there a phone number  where I can contact someone?

Unfortunately we do not offer phone support at this time.  The reason being is quite simple.  We try to keep our costs low and therefore pass that on to our customers.  We do offer unlimited email support during business hours.  We realize that some people would rather speak to someone on the phone regarding their questions, but we are very prompt in responding to emails, so we encourage customers to ask questions via email.

I live in a country outside of the U.S., can I still join?

Yes, we have many members that live in the U.K., Australia, Canada, Italy, Singapore, and more.  We have wholesale drop shippers that are based in those countries and many in the U.S. that will drop ship worldwide so you have the ability to take advantage of our membership.


Drop Shipping & Wholesale Questions

What is drop shipping?

Drop shipping is where a wholesale distributor such as the ones listed in our directory will ship their products anywhere for you.  You do not have to carry any inventory or make any shipments.  You can usually take the images and descriptions off the distributors website and use them on your own website or online auction and sell them.  Once someone makes a purchase for the item, generally you email your distributor the address the item needs to be shipped and they will ship the item right away for you.  It's that easy! Many people use our sources to sell on eBay and make a great profit! To give you a visual of drop shipping see the image below.

Drop Shipping Flow Chart Explanation

Does your directory contain international wholesalers?

Yes, our directory contains a variety of wholesalers and distributors worldwide.  We have many wholesalers in Canada, the UK, Australia, and many more countries.  Some of these distributors also drop ship in these countries.  We have a large selection of worldwide wholesalers in our directory.  Some wholesalers that are based in the U.S. will also offer worldwide drop shipping. 

Do the wholesale drop shippers sell name brand products?

Yes, we have many suppliers that carry major name brands.

Are there minimum orders?  

With most of our drop shippers and wholesalers you won't have to buy large lots or bulk quantities.  You only have to buy one item at a time.  Even with the Chinese Suppliers, you can buy one item at a time.

Do I have to buy and pay for the items up front?  

No, the benefit of drop shipping is that you won't have to pay for the item until it sells and your customer pays you.  So that means you won't have any out of pocket expense at all!  You get your profit right away!

Will the drop shipper use my name or company name as the return address on the package?

Yes, they will.  The drop shipper will use your name or company name and address on the package so that it looks like the package actually came from you and they won't know that it actually came directly from the drop shipper.

How are returns handled or if a product is damaged in shipment?

The drop shipper will take care of all returns and damaged goods.  You will simply contact your drop shipper about the product being returned and they will usually give you a RMA number and address to send the product back to.  The RMA number is a special code that identifies the package once it reaches the drop shipper.  Just forward that information to your customer and they will mail back the package directly to the drop shipper.

I'm new to all this and drop shipping, can you help me all the way through so I understand everything?   

Yes, most certainly.  One thing we pride ourselves on is our customer support and we're here to help you every step of the way so you can begin making money with wholesalers and drop shippers.  We have easy online guides and ebooks in our members area that will show you the best way to start in this business and how to make the most money from our years of experience in this industry.

Can I get an overview of how the selling process works?

Sure, basically you will browse through all our wholesale drop shippers and find products to sell online.  You can sell these products on auction sites such as eBay, yahoo, etc., or you can sell them on a website that we build for you (with the Platinum package), or on your own website if you already have one.  Once a product sells, your customer will pay you for the product.  You will get paid instantly, then you will submit the order to the drop shipper and they will ship out the product to your customer on your behalf.  That's the benefit of drop shipping, is that the drop shipper does all the work for you.


Technical Questions

How soon can I access to the members area?

You will receive a secret link with a password immediately following your payment in which you can gain unlimited access the to members area and all our free resources.

I just paid, how come I did not receive the secret link?

You should have received a link immediately following your payment, however if you closed your browser or it timed out, you could have lost the link.  Check your email that you received immediately following your payment and the link will be there which will allow you to register for our members area.

What forms of payment do you accept?

We accept credit cards, checks, and PayPal payments through ClickBank our payment processor. 


Platinum Turnkey Website Questions

What is the benefit of choosing the Platinum Membership

The main benefit is that you get a complete turnkey website.  By having a website, you have the opportunity to increase your profits of selling products online by 150%.  It's been proven that people that only sell products online through auctions such as eBay, yahoo, etc. are missing on the opportunity to have those customers that bought their products make repeat purchases from their website.  A website also gives you the opportunity to not only make more money, but give you a professional appeal of yourself or business. 

Are there any hosting or monthly fees for the website?

No, there are absolutely no monthly or hosting fees for your website.  We realize that minimizing costs for you will help increase profits and that's why we opted not to charge any monthly fees.  We do charge an annual fee of only $49 which includes unlimited support and website maintenance.   

How can you afford to give away a free domain name and hosting?

We have a one time setup fee which allows us to setup the website.  We do charge an annual fee of only $49 which includes unlimited support and website maintenance. This fee is not due until a year from when your website is setup.  This is only for platinum plan, there is no annual fee for the basic plan.

Do I get to pick my own domain name?

Yes, you can choose any domain name that you would like that is available. You will register the domain so that you are the owner of the domain and we'll setup your site with that name. You will then receive reimbursement instructions.  We will reimburse for the initial cost of the domain only.

If I already have a domain name, can I use that?

Yes, you can use your current domain name and we will setup the site with that name. You will need to just change the name servers on your current domain to point to our servers.

Can I add my own products from other drop shippers to the website?

Yes, you can add your own products from any other drop shippers to the website.  We don't limit you to using just our drop shippers either.  If you know of other sources, you can add those products to your website easily.  There is an easy to use administration area of the website that makes adding products a snap.

Do I need a merchant account for the website?

No, you don't need to have a merchant account.  We setup the site with the PayPal shopping cart, so you will get paid from your customers through PayPal.  However if you do have a merchant account or would like to get one, our websites support the following merchant accounts that are already integrated in the site: 2checkout.com, authorize.net, iPayment, NOCHEX, PSiGate, & SECPay

How and when do I get paid from sales on my website?

You will get paid for all sales through your PayPal account.  Your customers will place an order on your site and will get paid immediately.  There's no waiting weeks for a paycheck, the money is in your account right away.

Can I customize the site by adding my own logo, changing info on the front page, etc.?

Yes, with all of our turnkey sites, you can add your own logo, add banners, links, text and more to your website easily in the administrative area of the website.  No programming knowledge is needed.

How many drop shippers and products are setup on the website?

We setup one drop shipper for your website which you choose.  Each drop shipper has different product offerings and pricing, so you will determine which one you want to use and we'll setup your site accordingly.  Each drop shipper has a different product quantity, so it really depends which one you choose to determine how many products are on your site, but we setup the site with all the products they offer.  You are then free to add as many products and drop shippers to the site as you want. (Some restrictions may apply.)

How long does it take to setup the website?

Your website will be setup within 5 business days after you register your domain and choose your website design.

Do you provide marketing and advertising help to promote my website?

Yes of course!  We want you to see your website succeed and bring in lots of sales. So therefore we have developed many marketing techniques that you can apply step by step to achieve great traffic and results. 

Can I see more of your members websites?

Sure, see this link for other member sites making good money everyday.